Frequently Asked Questions
Everything you need to know about your gear and our service.
What is the standard delivery timeframe for sports equipment?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout for urgent game-day needs.
Do you offer a warranty on high-performance gear?
Yes, all professional-grade equipment sold at The Clubroom comes with a minimum 12-month manufacturer warranty covering defects in materials and workmanship.
What is your return policy if my apparel doesn't fit?
We offer a 30-day hassle-free return policy. Items must be in original condition with tags attached. Please note that customized jerseys or equipment cannot be returned.
How can I track my order?
Once your gear leaves our warehouse, you will receive an email with a unique tracking number and a link to monitor your shipment in real-time.
Do you offer team or bulk purchase discounts?
Absolutely. For club sets, team uniforms, or bulk equipment orders, please contact our dedicated 'Team Sales' department for a custom quote and discounted rates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and interest-free installment plans like Afterpay and Klarna.